Location: Calgary Head Office, AB Employment Type: Permanent - Full Time Salary Range: S3, Level 3, $65,790 - $77,400 per year. Final compensation will be determined based on individual factors, including education, qualifications, experience, and internal equity. Information Management & Technology Coordinator The Opportunity The Alberta Energy Regulator (AER) is looking for an Information Management & Technology Coordinator to provide administrative, business, and operational support across the Information Management & Technology (IMT) branch. In this role, you will help keep branch operations running smoothly by coordinating day-to-day activities, managing information, supporting leadership routines, and maintaining consistent administrative processes. Working closely with the Specialist, IMT Executive Operations, you will support the Vice President/Chief Information Officer (CIO) office and the IMT leadership team by ensuring leaders have the right materials, information, and coordination in place to deliver on branch priorities. This role requires professionalism, discretion, and sound judgment when handling confidential or sensitive information. This is an opportunity for a highly organized, service-oriented administrative professional to contribute to meaningful work in a collaborative, fast-paced environment that supports the AER’s technology and information management priorities. What your day-to-day will look like: Provide direct administrative and operational support to the IMT VP/CIO office and leadership team, including calendar coordination, meeting scheduling, preparation of materials, and support with executive correspondence. Support IMT branch operations by managing correspondence, maintaining distribution lists, coordinating meetings and branch events, tracking actions, and ensuring administrative processes align with branch priorities and corporate standards. Maintain branch administrative processes and reporting, including organizational charts, staffing tracking, onboarding and offboarding coordination, financial coding support such as invoices and purchase orders, SharePoint and document organization, records management, and version control. Support governance and leadership team activities by coordinating agendas, meeting logistics, materials, notes, action items, decision tracking, and follow-ups for leadership meetings and internal or enterprise forums. Work closely with the Specialist, IMT Executive Operations to align administrative activities with VP/CIO priorities and support standardized processes, tools, and workflows across the executive office. Coordinate with internal partners such as People Services, Finance, Procurement, Facilities, branch teams, and external stakeholders to support effective administrative follow-through. Contribute to continuous improvement by identifying opportunities to streamline administrative processes, improve coordination, and enhance branch operations. What we’re looking for in you: Diploma or Certificate in an Office Professional or Administration program. 5-7 years of administration experience, including at least 2 years supporting an executive leadership position. Strong customer service, relationship-building, and communication skills, with the ability to draft clear correspondence, prepare materials, and work collaboratively with staff, leaders, internal partners, and external stakeholders while demonstrating professionalism, responsiveness, and sound judgment. A proactive and service-oriented approach, with the ability to anticipate leadership and team needs, stay informed of priorities, and take initiative to support effective coordination. Highly developed organizational and prioritization skills, with the ability to manage multiple tasks, meet deadlines, adapt to changing priorities, work through ambiguity, and maintain accuracy in a fast-paced environment while working independently and as part of a team. Proficiency with Microsoft Office tools, including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, and Copilot, with strong attention to detail in preparing, formatting, and managing documents, correspondence, tracking tools, records, and reporting. Ability to quickly understand IMT branch operations, priorities, and workflows, and adapt to evolving organizational needs. Additional Information: All applicants must be legally entitled to work in Canada at the time of application. This role has a business requirement to work from Calgary Head Office. If you need accommodation during any stage of the recruitment process, please email [email protected]. Information relating to the need for accommodation and accommodation measures will be addressed confidentially. What we offer you: Opportunity to make a difference and be part of a performance driven team that is responsible for the efficient, safe, orderly, and environmentally responsible development of Alberta’s energy and mineral resources. The ability to leverage your expertise and critical thinking skills to contribute in wide-ranging, challenging, and complex work. Robust total reward packages including; a competitive compensation program, defined benefit pension plan(s), flexible benefits, and wellness programs.  Flexible work options and hours, aligned with organizational policies. More information about working at the AER including our comprehensive Total Rewards package can be found in the careers section of our website https://www.aer.ca/providing-information/about-the-aer/careers/what-we-offer. Our Commitment to Diversity: At the AER, our values of Accountability, Collaboration, Transparency, and Trust & Respect are foundational to our culture – a culture where every individual, regardless of race, colour, religion, gender, national origin, age, disability, or any other legally protected factors, thrives and contributes their unique perspectives. Our commitment to diversity, equity, and inclusion fuels innovation, creating a brighter, more sustainable Alberta for all. Join us in shaping this dynamic future. Application closing date: November 1, 2026, at midnight Workday Outage Workday will be unavailable from 5 p.m. on Friday, October 30, until 5 a.m. on Monday, November 2 for scheduled maintenance. During this time, candidates will not be able to view current opportunities or apply online. If you have questions about your applications contact [email protected]. Make a difference. Be in great company. At the AER, a career goes beyond the paycheck. It’s an opportunity to follow your passion, apply your skills and make a meaningful difference in service of Albertans. We offer a competitive total rewards package, along with hybrid work and flexible work hours for eligible positions so you can thrive both personally and professionally. As the province’s sole regulator of oil, oil sands, natural gas, geothermal, minerals, and coal resource development, the AER’s responsibilities are notably diverse. It makes sense that our workforce is too. From scientists and field inspectors to regulatory analysts and engagement specialists, we seek talented people with strong technical and interpersonal skills, who share our commitment for doing what’s right. Does this sound like you? Apply today and join us in shaping Alberta’s resource future. Our Commitment to Diversity and Inclusion At the AER, our values of Accountability, Collaboration, Transparency, and Trust & Respect are foundational to our culture – a culture where every individual, regardless of background or identity of race, colour, religion, gender, national origin, age, disability, or any other legally protected factors, thrives and contributes their unique perspectives. We strive to create a community where people are treated fairly, feel connected to each other, and can bring their authentic selves to the office every day. Need Assistance? If you require accommodation during the interview process, contact us at [email protected]. We will handle your request as confidentially as possible. For additional information, refer to the FAQs available here. If you're having trouble logging into the application tool, use the ‘Forgot Password’ button on the Sign-In page to reset your password. For other technical issues with submitting your application, contact us at [email protected].

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29 Oct, 2026

aer

Customer Service Representative

Full time
On-site

$55.5k–65.3k/yr

Core Research Centre, Canada

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