We are looking to hire a Business & Operations Coordinator to support the day-to-day operations for our client, Minecraft. Supporting the Director of Marketing Strategy, this role sits at the intersection of creative marketing, operations, and financial management, helping ensure the people, partners, budgets, and operational processes stay organized.
Our Marketing Operations Coordinator's primary responsibility is to track and manage the marketing team’s budget and support financial operations. This role serves as a central point of coordination for budget tracking, purchase orders, statements of work, invoicing, and spend management across the marketing organization to ensure financial accuracy, operational discipline, and effective business processes are withheld. This role will partner with procurement, facilitate vendor administration, support onboarding operations, travel coordination, and organizational activities.
The Ideal candidates has familiarity with creative marketing teams, including the development cycles, stakeholders, vendors, and operational needs that support campaigns from kickoff through delivery. Previous experience within a creative agency or in-house marketing organization is strongly desired, along with excellent organizational skills, experience managing complex budgets, and operational processes with a keen ability to focus on the details. Ideal candidates thrive working both independently and collaboratively, are highly effective communicators, and can effectively manage multiple operational processes simultaneously in a fast‑paced, highly evolving environment.
Responsibilities:
- Serve as the primary coordinator for day-to-day marketing budget administration across the organization.
- Maintain budget tracking tools, spending reports, forecasts, and documentation to provide visibility into planned, committed, and actual spend across teams, programs, and vendors.
- Monitor budget utilization, track investment allocations, identify discrepancies, and support monthly and quarterly budget reviews.
- Partner with marketing leadership, finance, and business operations teams to ensure financial accuracy, budget compliance, and timely reporting.
- Manage the operational lifecycle of marketing procurement activities, including statements of work, purchase orders, vendor engagements, and invoice processing.
- Maintain oversight of marketing vendors, contractors, and external partners and coordinate contracts, PO creation, invoice reconciliation, renewals and extensions, and payment approvals.
- Support workforce administration activities including maintaining vendor rosters, onboarding and offboarding activities, access requests, equipment provisioning, and ensuring all team members are set up successfully.
- Coordinate travel requests, team logistics, and support scheduling and operational planning for workshops, offsites, leadership meetings, and team gatherings.
- Assist with execution of morale-building activities and team events that foster engagement and connection across a globally distributed organization.
- Maintain complete, accurate, and compliant operational documentation, team resources, process guides, and shared repositories that support efficient execution across the organization.
- Develop and update templates, onboarding materials, operating procedures, and knowledge resources to improve consistency, reduce administrative burden, and enable effective cross-team collaboration.
Qualifications:
- 3+ years of experience in administrative support, business operations, or customer service in a marketing, finance or procurement environment.
- 1+ years of experience reviewing and managing administrative budgets for marketing teams, events, travel, etc.
- Associate or Bachelor degree in Business Administration, Human Resources, Marketing or relevant field or equivalent experience.
- Strong experience managing budgets, purchase orders, invoices, spend tracking, and vendor administration.
- Exceptional attention to detail and ability to manage large volumes of financial and operational information accurately.
- Strong organizational and communication skills with the ability to manage multiple priorities simultaneously.
- Advanced proficiency with Excel and Microsoft 365 tools.
- Experience coordinating across finance, procurement, legal, and business stakeholders.
- Experience supporting marketing, product, creative, or technology organizations preferred.
Attributes:
- Self-driven and directed individual who can respond to changing business needs, rapidly adapt and overcome challenges, and solve problems.
- Highly motivated with a passion for effective problem solving and efficiency.
- Exceptional attention to detail, internal quality control, and maintain a high level of organization for self and for team.
- Ability to gracefully lead and work on multiple projects simultaneously under tight deadline pressure with strong time management skills.
- Proven ability to exceed personal goals and client expectations.
Benefits Overview:
- Medical, dental, vision, basic life/AD&D, long-term disability, and employee assistance programs
- Additional voluntary benefits like short-term disability plans and health coverage for dependents
- 401(k) & HSA
- Competitive PTO plan
- 12 paid holidays throughout the calendar year, plus additional floating holidays
EEO & DEI:
TenGun is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. TenGun prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. TenGun conforms to the spirit as well as to the letter of all applicable laws and regulations.
The company reserves the right to modify or change benefits programs at any time, with or without notice.