Summary
Worldwide Golf is seeking an EDI Specialist to manage electronic data interchange (EDI) transactions between our business systems and vendor partners. This role will ensure accurate document flow, support partner onboarding, troubleshoot EDI issues, and maintain integrations that support our retail and ecommerce operations.
Responsibilities
Monitor and support EDI transactions (850, 855, 856, 810, 846, 997).
Troubleshoot and resolve EDI errors, failures, and data discrepancies.
Onboard new trading partners, including mapping, testing, and production deployment.
Maintain EDI maps, specifications, and documentation.
Collaborate with Purchasing, Supply Chain, Accounting, and IT teams to ensure transaction accuracy.
Manage EDI vendor support tickets and escalations.
Develop reports and alerts for EDI performance and compliance.
Support system upgrades, integrations, and EDI-related projects.
Provide user support, training, and knowledge sharing.
Qualifications
Bachelor's degree in Information Systems, Business, Supply Chain, or related field.
3+ years of hands-on EDI experience in retail, distribution, or wholesale environments.
Strong knowledge of ANSI X12 standards and transaction sets (850, 855, 856, 810, 846, 997).
Experience onboarding trading partners and managing the full EDI lifecycle.
Understanding of order-to-cash, procure-to-pay, and purchasing processes.
Experience with AS2, SFTP, and API integrations.
Advanced troubleshooting and analytical skills.
Proficiency in Excel, including lookups and pivot tables.
Strong communication and stakeholder management skills.
Nice-to-Have Skills
SAP S/4HANA (IDocs, output management, partner profiles).
SPS Commerce, TrueCommerce, or similar EDI platforms.
Retail, ecommerce, or supply chain industry experience.
Knowledge of EDI compliance, reporting, and monitoring best practices.