Scheduled Weekly Hours: 40 Schedule: Monday-Friday (8am-5pm) Pay Range Minimum: $125,000.00 Education We're Looking for: Bachelors: Human Services (Required), Masters Certifications We're Looking For: Drivers License (Valid) - USA Experience We're Looking For: Experience in child and adolescent crisis services with progressing experience. | 5 Years | Required Leadership experience in child and adolescent behavioral health settings. | 1 Year | Required Additional Details: Required Qualifications: Bachelor’s degree in human services required; Master’s degree preferred. 5 years of experience in Child and Adolescent Crisis services with progressing experience. 1 year of leadership experience in child and adolescent behavioral health settings. Other Preferred Qualifications: Ability to lead clinical and operational teams and manage high-risk care in a treatment setting. Strong knowledge of services definitions for BHUC, PRTF and FBC services. Exceptional documentation, reporting and communication skills with a focus on accuracy and timelines. Ability to work independently with minimal supervision. Must have proficient interpersonal and coping skills. Must respond appropriately to emergency situations and maintain stable work behaviors. Ability to change routine in a positive manner. Demonstrate knowledge of computer programs. Job Description Summary: The Assistant Vice President of Clinical Operations, Crisis Services is primarily responsible for overseeing direct operations of the services within the Stephen M. Smith Behavioral Health Center. This to include resolving and overseeing internal clinical and operations of facility, solving internal issues as they emerge, improving performance, optimizing financial outcomes and budgetary expectations, and monitoring the work of the designated teams for excellent clinical outcomes and high standards of care alongside the VP of Clinical Operations, Crisis Services. What You'll Do: Lead and optimize the operational performance of the behavioral health treatment programs Provide executive administrative supervision and oversight, as applicable. This shall include, but is not limited to, responsibility for hiring, discipline, termination, training, and performance appraisals while empowering staff and leaders for professional growth. Ensure programs are fully staffed with qualified, trained employees, and ensures effective 24-hour coverage for individuals served, as needed Foster a positive and professional work environment, promoting teamwork and clinical excellence. Provide or coordinate the provision of clinical supervision to assigned staff members and/or programs. Review financials, conduct financial analysis, and ensure assigned departments are operating within the agency approved budget. Identify ways to maximize revenue and reduce expenses, ensuring the financial stability of every program and service line. Develop plans to improve financial performance where not being met. Follow service definition guidelines for services being provided. Maintain trainings as required and requested Demonstrate knowledge of emergency procedures and assist in crisis situations Demonstrate knowledge of and comply with all company policies and procedures, as well as state and federal statutes and regulations related to specific program areas. Report and share information with VP of Clinical Operations, Crisis Services to ensure they are kept fully informed on the condition of the facility and the important factors influencing it. Complete all other relevant responsibilities assigned by the supervisor Driving and travel may be required Benefits: We offer a competitive and flexible total rewards package designed to support the diverse needs of our team members. In addition to base compensation, eligible employees have access to a range of customizable benefits and perks, which may include comprehensive health coverage, retirement plans, professional development support, and more. Specific offerings are tailored to the role, employment type, and location. We look forward to discussing the details of your personalized compensation and benefits package—and what matters most to you—during the interview process. Make a Difference in Someone’s Life! At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury. You Belong at Monarch Healthcare You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch Healthcare. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch Healthcare will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders. Monarch Healthcare is an Equal Opportunity Employer Monarch Healthcare offers opportunities as diverse as the people we support and the communities we serve. Monarch Healthcare is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity. Monarch Healthcare does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch Healthcare job search or selection process, should contact [email protected] or call (704) 986-1550. This job description in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch Healthcare. Department: BH - Non-Service Since 1958, Monarch Healthcare has focused on helping others and improving lives. Our caring, supportive team of professionals provides services that help people thrive. If you’re looking for a career with purpose, we have a place for you at Monarch Healthcare. We see the possibilities that exist for people living with mental illness, substance use disorders, intellectual and developmental disabilities and traumatic brain injuries and we help others see them as well. At Monarch Healthcare, you’ll see the impact of your work every day when a man with a disability achieves his dream of finding a job, when a woman struggling with addiction walks into treatment for the first time or when a child facing a mental health crisis finds comfort and support. You can make a difference. Join us today! Monarch Healthcare is nationally accredited by The Joint Commission and committed to providing the highest quality care. To learn more about our services and the many ways we provide support, please call (866) 272-7826 or visit www.MonarchNC.org.

Assistant Vice President of Clinical Operations, Crisis Services.

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