About the role
As an Associate Property Manager in Workman's Offices team, you'll help deliver a service built around each client, each building and each occupier.
A focused portfolio will give you the capacity to know your assets properly, be present in the buildings and act before issues escalate. Alongside getting the fundamentals right, you’ll use sound judgement to adapt reporting, communication and service delivery to the client’s commercial ambitions.
What matters most
Three connected principles underpin success in the role:
- Time: focused portfolios means making time for clients and occupiers.
- Attention: notice, anticipate and follow through.
- Understanding: know the client, the asset and its occupiers in depth.
You'll take personal ownership of the relationship, communicate openly and turn day-to-day insight into practical recommendations.
Key responsibilities
- Support the client lead with relationship management, monthly reporting and quarterly KPI reporting.
- Ensure rents and service charges are raised accurately and collected in line with client KPIs.
- Prepare and administer service charge expenditure, budgets and reconciliations.
- Build strong relationships with occupiers, neighbouring owners and other stakeholders.
- Work with the Insurance Team to progress property and public liability claims.
- Partner with Facilities Management and Building Managers to maintain statutory and regulatory compliance.
- Support acquisition and disposal due diligence and project-manage property onboarding and offboarding.
- Inspect properties regularly and manage occupier compliance with use and maintenance obligations.
- Read and interpret leases and maintain accurate property management system data.
- Manage complex applications for consent to assign, sublet or alter.
- Undertake other property management duties reasonably requested by the client
- Guide and support more junior team members and onsite staff on complex matters, encouraging autonomy
- Introduce specialist services, drawing on our Sustainability, Building Surveying and Activate (Placemaking) teams
What we expect of you
- MRICS preferred, or a similar qualification with experience managing a comparable commercial portfolio.
- Strong landlord and tenant knowledge.
- A proactive, practical and positive approach, with the ability to develop colleagues.
- Excellent professional communication skills and the gravitas to build trusted client relationships.
- Authentic passion, ambition and a strong work ethic.
- Experience of systems such as Tramps, Qube, Yardi, Horizon or Re-Leased.
Why Workman?
Hybrid working, with a minimum of three days in the office.
Core working hours for added flexibility.
Study support.
Discretionary annual bonus and salary reviews.
Healthcare, life insurance and a wellness programme.
Additional holiday for long service, your birthday off and an extra day between Christmas and New Year.
Lifestyle benefits including gym membership, cycle to work and holiday trading.
Firm-wide social events and a generous referral bonus.
About Workman
As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.
We’re proud of longstanding relationships with many clients, some spanning more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.
We pride ourselves on the calibre of our people and their unique skill sets.
Our core belief
Great Workmanship starts with getting the fundamentals right.
Even though we’re in the property business, we’re all about the people.
Everything we do is built on collaboration, empowerment, autonomy and integrity. These are not just words, but how we work every day.
Equal opportunities
We’re an equal opportunities employer. We recruit a diverse workforce and follow the Equality Act 2010 guidelines.
This job description does not form part of your employment contract and duties may be amended from time to time.