Job Description: Job Description* This role is part of Enterprise Independent Testing (EIT) – Retail Credit Operations (RCO) Testing. EIT is a control function that performs independent testing to ensure robust governance and appropriate oversight process is in place. It assesses that controls are effective, complete, and appropriate through our risk management process – Identify, Measure, Monitor and Control. Testing is performed on controls set in various stage of product life cycle for Home Loans, Mortgage and Vehicle Servicing Operations, Financial Center Operations, and others, to determine the effectiveness, applicability, completeness, accuracy and timeliness for various activities performed by RCO teams. Responsibilities* • Ability to understand the functionality of the tests being conducted and write meaningful test scripts and cases. • To complete testing for various controls per the department’s calendar/schedule in a time bound manner without any deviations. • Reporting/Escalation of testing discrepancies, issues and/or questions to appropriate contact. • Ability to work independently & challenge the Line of business with the gaps identified as applicable. • To work closely with Onshore and Offshore Processes and test effectiveness of controls. • Ensure that all testing documentation is audit compliant. • Gather and analyze requirements • Assist in preparing and reviewing the process test strategy and test plan • Review and validate test results and defect reported by the EIT Testers • Defect and issue identification, logging, tracking, resolution, and reporting • Tasks status communication to Leadership Team (EIT- Team Manager) • Ensure testing commitments are met and communicate potential impacts to target dates to the LOB Partners/Leadership Team • Identify risk to testing and communicate to the EIT- Team Manager • Help identify and implement new process improvement. • Assist in existing process improvements. Adhere to all EIT - Testing processes and procedures • Conduct Training for new EIT Team members. • Build and manage strong working relationships At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.

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